Internode
Internode approached Groundhog for assistance in developing a new piece of technical software to help reduce troubleshooting time, and ultimately bring down overall talk time of our Contact Centre. Internode required the amalgamation of several current and quite dated support tools into a tool that was quick, easy to use, and provided all of the required information to our Support Officers in a single search. The final result that was produced by Groundhog exceeded all of those expectations, and our Support Officers are now saving up to a minute per phone call across 80% of technical calls.
CloseAustralia Institute of Management - AIM
Groundhog designed a Web-based course booking system that integrates with back office systems run by Australian Institute of Management, a professional association that provides management education and training, professional development and information services. The Groundhog system handles more than 50 per cent of all course enrolments, providing greater convenience for AIM members and reduced paperwork for AIM staff.
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Groundhog equips the Royal Agricultural & Horticultural Society of SA, one of South Australia’s oldest organisations, to deliver a 167-year-old tradition with 21st century technology. The society, which organises the annual Royal Adelaide Show, SA’s largest public event, uses Groundhog-developed software to manage activities ranging from society memberships and wine show entries to detailing contents of the Show’s beloved showbags.
http://www.adelaideshowground.com.au
CloseGlobal Commodities
Groundhog built a global trading engine that allows burgeoning investment fund manager Global Commodities Ltd to control more than $1 billion in investment funds with just a handful of people. Global Commodities is an Adelaide-based company that currently manages more than $100m in funds for clients from Australia and overseas.
CloseGreat Southern Rail
Groundhog has developed the software that allows Great Southern Railway to manage and maintain its significant Internet presence in-house. Great Southern Railway operates three train services: the Indian-Pacific from Sydney to Perth, The Ghan from Adelaide to Darwin and The Overland, from Melbourne to Adelaide. Groundhog has created a showcase tourism destination online, from the eye-catching user interface and stunning presentation to the custom-built content management software and secure bookings service.
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(formerly Extensity and GEAC Computers)
Groundhog was engaged by GEAC to design a mobile application to extend GEAC’s flagship Pathway eGovernment software suite. The Groundhog system equips council staff to gain real-time access to back office systems without the need to return to base, cost-effectively extending the functionality of existing IT investments. Infor now offers the Pathway Mobile Computing modules to local government clients throughout Australia and New Zealand.
CloseLifeplan Funds Management
Groundhog has developed a wide range of sophisticated software solutions to support Lifeplan’s business development and growth objectives. Lifeplan is a large financial services organisation with more than $1.1 billion of funds and assets under management. Groundhog’s tailored solutions assist Lifeplan to provide its clients with a wide range of products and services including savings & investments, loans, health and travel insurance.
CloseNational Pharmacies
Groundhog developed an online pharmacy and order fulfilment system for National Pharmacies, a highly respected South Australian organisation that has cared for the community since 1911. Groundhog integrated the online pharmacy with National Pharmacies’ existing retail management systems, allowing the quick and easy supply of thousands of products to metropolitan, rural and international customers.
http://www.nationalpharmacies.com.au
CloseOrigin Energy
Groundhog is providing strategic consulting services to plan a Service-Oriented Architecture (SOA) for leading Australasian energy provider, Origin Energy. Groundhog’s high level planning will create significant potential for Origin Energy to obtain ongoing cost savings and business efficiencies and to increase its return on future IT investments. Groundhog is also developing sophisticated enterprise software applications to meet Origin Energy’s specific business requirements.
http://www.originenergy.com.au
ClosePernod Ricard Pacific
(formerly Orlando Wyndham Group)
Groundhog has collaborated with Pernod Ricard Pacific to develop tailored software and integration solutions to meet the specific business and information security requirements for one of Australia’s major exporters. Pernod Ricard Pacific is a leading wine and spirits company with annual sales of $1.2 billion and employing more than 2000 people.
CloseP&R Electrical Wholesalers
Groundhog has breathed new life into the back office systems of P&R Electrical, one of the largest independent electrical wholesalers in Australia. The family-owned business prides itself on combining new technology and ideas with traditional values. By applying a Service-Oriented Architecture (SOA) and innovative user interface technologies, Groundhog has extended the life and functionality of P&R Electrical’s existing back office systems to allow real-time online product quoting, ordering and account management for local and national customers.
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